Ticketing & Rush Policies

TICKETING

Official tickets for MCC Theater performances can be purchased through our website at mcctheater.org, by calling Audience Services at (646) 506-9393, or by visiting our theater during Box Office hours. Please be cautious of other websites claiming to sell tickets to our events.

MCC Theater’s official third-party ticketing partners are TodayTix and TDF. We do not support other third-party sites and cannot guarantee or verify the validity of any tickets purchased through them. If you attempt to enter our venues with an illegitimate ticket or a ticket obtained under fraudulent circumstances, we will not honor such tickets, even if money was exchanged between you and a non-endorsed sales channel.

MCC Theater is not responsible for any monetary loss incurred in third-party ticket transactions. Any inquiries regarding purchases made through third-party sites should be directed to the original point of purchase.

REFUNDS & EXCHANGES

Patron Memberships and Subscription packages offer NO FEE ticket exchanges.  Learn More

All others please email boxoffice@mcctheater.org for active exchange policies.

LIFE HAPPENS

To utilize our PAST DATE ticketing policy, bring your unused and unscanned ticket to the box office on the day of the performance you wish to attend – no earlier than 15 mins prior to curtain. If you have misplaced or did not pick up your ticket(s) from your original performance, you will need to provide the name on your original reservation. If accommodations can be made for that day’s performance, our box office attendant will get you sat closer to curtain in the available seat(s).

Please note COMPARABLE SEATING IS NOT GUARANTEED.

It may be necessary to attempt our PAST DATE ticket policy on more than one occasion as this accommodation is based solely on ticket availability and at the discretion of the box office. Cancellation line will take priority over past-dating opportunities in the case of a sold-out performance.

RUSH TICKETS/CANCELLATION LINES

Please note, SHIT. MEET. FAN. offers an exclusive digital lottery through TodayTix.

CANCELLATION LINE  – SHIT. MEET FAN.

Sold-out public performances of SHIT. MEET. FAN. will include a cancellation line for any tickets that might get returned or donated closer to curtain time. Line will officially begin 1 hour before each performance, exclusively in-person at the theater, and guests will be called in to purchase as tickets become available in order of arrival. Up to 2 tickets per customer. Cancellation line tickets are $69, all-inclusive. Price subject to change. Cancellation line will be outside the theater, please dress accordingly for the weather.

GENERAL RUSH

$35 RUSH Tickets (inclusive of all fees) are available two hours prior to each curtain, subject to availability. Limit 2 per person. Must purchase in-person at MCC Theater box office. If a performance is sold-out, a cancellation line policy will be implemented.

STUDENT RUSH

$25 STUDENT RUSH Tickets are available two hours prior to each curtain, subject to availability. Limit 1 per ID. Students must present their school ID card at the MCC Theater box office to purchase tickets. If a performance is sold-out, a cancellation line policy will be implemented.

GROUP SALES

Group discounts are available to the general public and to students of sizes 10 or more. For more information please email audienceservices@mcctheater.org.

CONTENT WARNINGS

At MCC our mission is to provoke conversations that have never happened and otherwise never would. 

The power of the work we do is often in the unexpected and unpredictable moments that leave audiences talking long after they leave the building. 

In this spirit, we make a concerted effort to not give away anything that could detract from the overall experience of discovery.  We understand this is not always ideal for those who prefer to know exactly what to expect before they arrive, particularly if there are themes and content that may cause distress. Our Audience Services team is always happy to discuss the specific themes and topics of any of our productions with you in-depth and one-on-one before you book your tickets. Email us at  audienceservices@mcctheater.org anytime.

• Writers must present their matching physical or digital Dramatists Guild Membership Card when requesting a ticket – no exceptions.
• Must show up no earlier than 2 hours before curtain and no later than 15 minutes before curtain.
• Must be aware that they may be given a partial view seat.
• A seat will be issued by Box Office team closer to curtain on a standby basis. Cancellation or rush lines will take priority over standby tickets.
• If special accommodations are needed regarding seating – please email us in advance with your preferred date(s) and DG Membership number to audienceservices@mcctheater.org